Please Note: This warranty applies to the original purchaser only. Warranty is not transferrable.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality based on the returns policy below.
All Canopy Kit Products
▪ 12 months against manufacturing and material faults under normal use.
General Returns Policy.
If a product is damaged or there is an issue with quality, then upon us receiving proof via emailed pictures, the damaged/poor quality parts will be replaced .
If the product has failed then we will require the entire product returned back to us for assessment. If we assess the failure was not caused by the customer we may replace the product or refund the purchase
If you you wish to make a claim please email us at firstname.lastname@example.org with pictures supporting your claim
‘Change of Mind’ Returns.
As every canopy kit product is made to the customers specifications no change of mind returns will be accepted.